Prescriptions

The easiest ways to order repeat prescriptions are:

• using the GP online system - Patient Services

We are changing our clinical computer system in March. If you have been ordering your prescriptions online, this service will be disabled on March 5th and you will have to re-register for the new online service after the changeover. We will notify patients when this service will be available again. 

• telephone 02890614314  to leave a voicemail or you can speak to a receptionist 02890618211 9.30am to 3pm

You can also:

• bring the paper form to the surgery, Monday to Friday from 9am to 5pm
• post it to us with a stamped addressed envelope and we'll post it back to you.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

iF YOU WOULD LIKE TO NOMINATE A PHARMACY TO COLLECT YOUR PRESCRIPTIONS PLEASE COMPLETE THE CONSENT FORM AND RETURN TO THE PRACTICE (Please note not all pharamcies will travel to Dunmurry so please check with them first) 

consent pharmacy.doc

Collection days 

Order Monday collect Thursday 

Order Tuesday Collect Friday 

Order Wednesday collect Monday 

Order Thursday collect Tuesday 

Order Friday collect Wedesday 

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription fill in our medication query form.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a Pharmacy (PSNI)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.