The Hill Medical Group Practice - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

Covid vaccines

Information is available via telephone 0300 100 7813 Mon to Fri 8.00am to 8.30pm

Please check with your local pharmacy who may be providing the service or check on the link below for names of pharmacies providing this service http://www.hscboard.hscni.net/booster-covid19-vaccination/

SPRING COVID BOOSTER

A COVID BOOSTER WILL BE OFFERED TO THOSE PATIENTS AGED 75 OR OVER OR PATIENTS WHO ARE IMMUNOSUPPRESSED. WE WILL BE VACCINATING THE OVER 75'S ONLY THAT ARE ABLE TO ATTEND A CLINIC, WHICH BE HELD HERE IN THE SURGERY. IMMUNOSUPPRESSED, HOUSEBOUND AND THOSE PATIENTS IN RESIDENTIAL CARE WILL BE VACCINATED BY THE TRUST.

WE WILL CONTACT THOSE ELIGIBLE WHEN WE ROLL OUT THE PROGRAMME.

GPs or other HSC Organistions are unable to issue letters or proof to the agreed standard for travel. The practice will not be issuing letters for Covid recovery/ proof of vaccine/ fitness to fly/ exemptions for face coverings in regards to Covid. There will be no exceptions to this.

This also applies to Covid testing for travel, the practice or trusts cannot provide Covid tests for travel. It is your choice to travel and your responsibility to plan this in advance.

Please be considerate to our staff they are only relaying information given to them by the partners and HSCB. We have a zero tolerance policy and you may be asked to leave the practice if you are rude or aggressive to any member of our team.

if you require your health & care number - due to GDPR we request that you call at the surgery with ID and we will be happy to give it to you

It is important that patients continue to monitor our website to ensure they are aware of any changes to the services we provide, especially how to access them.

From 1st March 2022 the following changes will be made

Telephone calls - patients will be able to telephone and speak to a doctor between 8.30am -9.30am. As the GPs work on a person list basis and the high volume of telephone calls we would prefer if you speak to your GP, that knows you best. You may be asked to call back if the GP is not in work on the day you call. Urgent Calls only will be triaged by the duty doctor. It is important that they ensure that they are available to take a returning call, as the doctor will only telephone once.

Due to the increase in booked face to face appointments we have had to limit the number of telephone calls, If your GP has exceeded their number of calls you may be asked to call back or book an appointment, the exception to this medical emergencies.

Appointments- patients can ring and book a telephone consultation or a face to face appointment.

Our waiting room is now open with a maximum of 10 persons allowed. A face covering must be worn to protect you, other vulnerable patients and staff

Treatment room- There is no current walk-in service and appointments must be booked.

If you are attending for an appointment

PLEASE ATTEND ALONE (The only exception to this is children or adults requiring assistance)

Try not to come too early for your appointment as there is limited space in the waiting room at present.

Bring and wear a face covering

DO NOT ATTEND IF YOU HAVE A COUGH/COLD OR ANY COVID SYMPTOMS

Housecalls- a doctor will telephone first and only visit if it is absolutely necessary.

Prescription Requests- these will continue to be issued. Please telephone our automated prescription line 8.30-6.00 02890614314. We can take them by telephone between 9.30am and 3.00pm due to the high levels of incoming calls we would prefer if you used the automated line. We also encourage patients to sign up for the Patients online prescribing service and also nominate a pharmacy to collect their prescription. (Application forms under the prescriptions tab)

Please allow 48-72 hours for your prescription to be processed.

Childhood immunisations- these are continuing as usual with booked appointments.

NHS 111

https://www.nhs.uk/conditions/coronavirus-covid-19/

Public Health Agency Website

https://www.publichealth.hscni.net/news/covid-19-coronavirus

ASTHMA UK

https://www.asthma.org.uk/

VERSUS ARTHRITIS

https://www.versusarthritis.org/

For information about self certifying from work, please visit NI Direct using the link below:

https://www.nidirect.gov.uk/articles/apply-statutory-sick-pay